Assists all property departments with guest requests and communications when known high end players are on the casino floor. ![]() ![]() Supports all department requests for guest assistance with Club Serrano membership. Promotes the use of the Club Serrano card to non-members and members on the gaming floor. This position requires direct contact with the public while delivering superior guest service in accordance with department and enterprise standards, policies and procedures as created by Yaamava’ Resort & Casino. The Player’s Club Ambassador supports and compliments all property departments through VIP engagement and contacts. ![]() Under the direction of the Guest Services leadership team, the Player’s Club Ambassador is responsible for supporting player’s club membership practices and various administrative duties associated with club membership and Guest Services.
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